To cancel an order, you can reach out to us using one of the following methods:
- Online Chat: Click the message icon in the lower right-hand corner.
- Phone: Call 1-800-561-1752 and select Option 3 for RuralKing.com orders.
- In-Store: Visit the Customer Service desk at your local store and request a cancellation.
Please note, if your order has already been prepared for shipping, it cannot be cancelled. For orders with in-store pickup, you can also contact the store where you placed the order for assistance. To find your local store’s contact information, please visit our Store Locator page.