How Does Curbside Pickup Work?

A Simple and Convenient Way to Shop

Curbside Pickup makes it easier than ever to shop online and pick up your items without leaving your car. Whether you are short on time or prefer a contact-free option, here is everything you need to know about how Curbside Pickup works at Rural King.

How Does Curbside Pickup Work?

1. Place Your Order Online — Start by browsing your favorite products on the Rural King website. Once you are ready to check out, simply select the In-Store Pickup option and choose your preferred store location.
2. Get a Confirmation Email — Once you place an order, you will receive an email with your order number.
3. Wait for Store Confirmation — When your items are ready for pickup, you will receive another email with the following details:
   • Photo ID required (to pick up your order)
   • Pickup date
   • Store address
   • Authorized pickup person (if someone else is picking up for you)
   • 7-day pickup window (you have 7 days to pick up your order after receiving the pickup notification)
4. Drive to the Store — Go to the store location you selected during checkout. Look for the Curbside Pickup sign to find the designated parking area.
5. Call When You Arrive — Once parked, call the number listed on the curbside sign and press “0” to reach Customer Service.
6. Verify Your Pickup — When a Rural King associate answers, let them know you are there for a pickup and give your full name. A team member will bring your order to your vehicle. Have your photo ID ready and be prepared to sign for the order.

Need Help?

Questions about your order or the pickup process? Give us a call or ask an associate—our team is always happy to help.