Customer Articles

Orders

• What payment methods do you accept?
• Are There Any States That Rural King Does Not Ship Orders To?
• How Does In-Store Pickup Work?
• Can I edit my online order after it has been placed?
• How do I track my online order?
• How do I cancel my online order?

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Rural King VISA Card

• How can I apply for the Rural King Credit Card?
• When will I know a decision on my application?
• If I am approved, how long will it take to receive my new card?
• What percentage cash back to I receive with this card?
• How do I redeem rural King Rewards VISA Rewards points?

Returns and Exchanges

• Are there exceptions or limitations to the return policy?
• How do I make a return with a receipt for an in-store purchase?
• How do I make a return without a receipt for an in-store purchase?
• How do I return large, heavy items?
• Can you provide information regarding your Warranty and Repair Policies?

Rural King Loyalty Rewards

• What is Rural King Rewards?
• Can anyone join Rural King Rewards?
• How do I join Rural King Rewards?
• How can I earn points and spend my Rewards?
• How do I redeem Rewards?
• Do Rewards points expire?

See all 8 articles

Pricing and Discounts

• Do you provide any Military or Veteran Discounts?
• Will Rural King honor price matches in-store and online?
• How often do you release your sales flyers?
• Does Rural King participate in manufacturer Rebates?

Donations

• How do I request a donation from Rural King?
• Does Rural King donate to Military or Veteran Causes?

Tax and Tax Exemptions

• How can I create a Tax Exempt Account for my online purchases?
• How do I create a Tax Exempt Account at my local Rural King Store?

Terms and Conditions

• Terms and Conditions
• Security and Privacy Policy
• Accessibility

Contact Us

• How can I contact Customer Service?
• How can I contact Customer Service for RKguns.com?
• Who do I contact for service related questions and general inquiries with my RK Tractor?