If you have lost or misplaced your receipt, we may be able to help! As noted above, a digital receipt may be an option if you have the original credit/debit card on hand or if you can access your Rural King Loyalty Rewards Account. If these options are not available, to move forward without a receipt, the return or exchange must be initiated within 30 calendar days of the original purchase. Products eligible for return or exchange must be in like-new condition, undamaged, and include all appropriate tags and/or product paperwork.
For all returns or exchanges without a receipt, the customer must also provide a Driver’s License or State ID. This allows the cashier to obtain the individual’s name and address for Rural King’s records, where allowed by law. Rural King reserves the right to limit returns initiated without proof of purchase. In accordance with that right, each customer is limited to $500 worth of returns or exchanges without a receipt each calendar year. After a customer reaches the $500 threshold, no returns or exchanges will be permitted unless they are accompanied by valid proof of purchase.
Please Note: ALL returns or exchanges without a receipt will receive a Rural King Merchandise Gift Card for store use. No other form of payment will be provided. All product exchanges without a receipt are subject to the same rules and guidelines as returns.