We want to make returning items as easy as possible. Depending on how you received your order, you can return it either in-store or by shipping it back. If the item was picked up in-store, it must be returned in-store. Here's how:
Return In-Store:
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Bring the item along with a copy of your order number or proof of purchase (you can find this in your order confirmation email).
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Ensure your item meets the Return & Exchange criteria, which you can find here.
Return by Shipment:
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Contact our Customer Service team via phone, email, or chat. Click here for contact options.
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Provide your order number to the agent, and they’ll assist you in initiating the return.
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Our Customer Care Team will reach out with further instructions for your return.
A Few Things to Keep in Mind:
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Items missing proof of purchase, damaged, or without original packaging may not be eligible for return.
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You are responsible for shipping costs for non-defective items.
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Refunds will be processed once we receive the returned item in the condition outlined above.
We’re here to help if you have any questions along the way!